About Us

Family Advocate

Department: Non-Managerial

The Educational Alliance is a non-profit organization, founded in 1889, that changes lives. We are a Jewish organization, serving people of diverse ethnic, religious and socio-economic backgrounds who live, work and learn in our neighborhoods. We strive to nourish the total person, strengthen family connections and build inclusive communities.

The Position:
Reporting to the Social Service Coordinator, the Family Advocate will facilitate the delivery of comprehensive and integrated services to a caseload of children and their families in Early Head Start or Head Start Program

• Utilize screening and assessment tools and performance standard guidance to address child health, nutrition, and family needs and provide effective follow-up on information gathered; review, maintain and update health records.
• In partnership with families, staff, and community partners, manage resources for families by making and following up on referrals and coordinating logistics to ensure good communication between the families and all involved partners.
• Plan and implement outreach programs to ensure full enrollment, strong community support and successful transitions for children and families; facilitate enrollments and assist with classroom placement of children.
• Develop a trusting relationship with families of enrolled children; Take a lead role in partnering with parents to understand the development of their children, enhance parenting skills, ensure their child’s safety, and improve the family’s overall quality of life.
• Organize family conferences, participate in case conferences, Individual Education Plans (IEP’s) and/or Individual Family Service Plans (IFSP’s) and  inter-agency meetings,
• Maintain timely, legible and objective narrative case notes, reports and other documentation; maintain confidentiality of records and information.
• Maintain awareness of the philosophy and goals of the program in order to help parents become active advocates for their children. 
• Regularly observe children and families in relation to developmentally and culturally appropriate norms and standards.
• Communicate observations and indications of strengths and possible concerns to families and appropriate staff.
• Collaborate with families to establish family development goals, and document this collaborative process in Family Partnership Agreements via the full use and knowledge of the OHS Parent, Family and Community Engagement framework
• Facilitate and promote parental involvement in the program, including curriculum planning, program governance, participation as volunteers, involvement in parent training sessions, parent workshops and the overall Early Head Start/Head Start program including Family Literacy, Lending Library, Cool Culture, Fatherhood initiatives, etc.
•  Assist in organizing and carrying out parent training activities and support groups.
• Monitor and educate parents with respect to children’s health status and needs, including medical follow-up, physical health, dental health, mental and nutritional intake.
• Provide case management, crisis intervention, and resource referral services.
• Act as liaison and advocate between community resources and Early Head Start/Head Start families.
• Transport families, when appropriate, to and from community resources or other activities
• Demonstrate appropriate response to children and families that have experienced physical & emotional abuse, neglect, violence, substance abuse, and mental health concerns and strive to provide resources that address those issues; demonstrate appropriate crisis intervention skills.
• Appropriately address conflicts and differences between staff, parents, and children.
• Promote economic stability and financial literacy and assist families through individual counseling, conducting workshops and providing support and referrals.
• Serve as partners to families as they work to obtain higher education; Assist with college/vocational school enrollment and financial aid applications.
• Work with the UPK program and assist in the preparation of UPK applications, including the proper completion of ATS forms, assist families with intake process, properly input student’s information into designated data systems, monitor attendance and maintain year-end cumulative folders
• Actively engage in Kindergarten transition process by assisting parents/guardians with completing  kindergarten applications, applications for academic testing and registrations
• Coordinate Open House school tours with families in preparation for kindergarten transition
• Participate in supervision and training experiences, inter-agency and collaborative agency projects and efforts including Family Literacy, Lending Library, Cool Culture, ACD/ACS and ERSEA and , community partnerships, networks and liaison roles, Financial Literacy and College Advisement
• Serve on the Parent Policy Council and assist members of the Parent Policy Council by arranging required meetings and events, preparing and translating flyers for the meetings/events, ordering refreshments (if necessary) and the arrangement of child care services
• Provide translation for families and program staff
• Participate in community events which can include holiday, evening and weekend  hours

High School Diploma or GED and Family Development Credential required; Degree in social work, psychology, child development or other related field preferred. Bilingual English/Mandarin or English/Spanish strongly preferred.  1+ years of case management and/or home visiting experience with at-risk families. Demonstrated knowledge of community resources and services for children and families. Knowledge of child development and sensitivity to the needs and characteristics of young children and their families. Understanding of the Head Start/ Early Head Start program philosophy and requirements. Ability to observe strict confidentiality.   Capacity to problem-solve, handle crises. Empathetic, flexible, respectful, and professional approach to working with families. Ability to read, write, and communicate effectively in English. Comfortable with conducting home visits, and sensitive to individuals and families from diverse cultural backgrounds.  Ability to work effectively as a member of a team. Computer literate with knowledge of MS Office suite.  Must be able to meet physical requirements of working with young children, including walking up and down stairs, sitting on the floor and lifting a child. 

Please apply at:  https://home.eease.adp.com/recruit/?id=7626311

The Educational Alliance maintains a policy of equal treatment to all employees and applicants for employment without regard to race, creed, color, national origin/nationality, ethnicity, ancestry, religion, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship status, pregnancy, genetic predisposition or carrier status, veteran or military status, atypical hereditary cellular or blood trait of any individual, liability for service in the armed forces of the United States, status as a special disabled veteran or veteran of the Vietnam Era, actual or perceived status as a victim of domestic violence, stalking or sex offenses, partnership status, unemployment status, or any other characteristic protected by federal, state, or local law.

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